Universal Studios Hollywood

  •  3.4
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ADVERTORIAL

Stepping into the world-famous movie studio and theme park, Universal Studios Hollywood, is an adventure filled with blockbuster thrills, beloved characters, and unforgettable memories. The official Universal Studios Hollywood app is designed to be your ultimate digital companion for that adventure, putting the power of the park directly in the palm of your hand to maximize your fun and minimize stress. Whether you're checking real-time wait times for the Wizarding World of Harry Potter, booking a Virtual Line for the newest ride, ordering food for mobile pickup, or navigating the park with interactive maps, this app is your key to a smoother, more magical day. It’s more than just a guide; it’s your personal theme park concierge, thoughtfully engineered to help you plan less, experience more, and fully immerse yourself in the excitement of the Entertainment Capital of L.A.

Core Features That Make a Difference

  • Live Wait Times & Virtual Line Reservations: See current and estimated wait times for every ride and attraction. For select experiences, use the Virtual Line feature to secure a return time instead of waiting in a physical queue.
  • Interactive Park Maps & Turn-by-Turn Navigation: Find your way with detailed, GPS-enabled maps. Locate rides, restaurants, shows, restrooms, and character meet-and-greets, and get walking directions to your next destination.
  • Mobile Food & Drink Ordering: Skip the line at many participating restaurants and food carts. Browse menus, order, and pay directly in the app, then just show up during your selected pickup window to grab your meal.
  • Digital Ticketing & Pass Management: Store your park tickets, Universal Express passes, or Annual Pass directly in the app for quick, contactless scanning at the front gate and participating attractions.
  • Showtimes, Alerts & Personalized Planning: View daily show schedules for WaterWorld and the Animal Actors show. Set alerts for when wait times drop or when your Virtual Line return window opens.

Who Is This App For?

  • First-time visitors and out-of-town guests who want to efficiently plan their day and navigate the park with confidence.
  • Annual Passholders and frequent visitors who want to monitor wait times and make spontaneous decisions based on current conditions.
  • Families looking to minimize waiting (especially with young children) by utilizing Virtual Line and mobile food ordering.
  • Anyone visiting Universal Studios Hollywood who wants to reduce time spent planning on the day and maximize time enjoying attractions and entertainment.

How to Use the Universal Studios Hollywood App

  • Click “Check All Versions” below to download and install the Universal Studios Hollywood app on your device or browser.
  • Before your visit, create an account and link your park tickets or passes. Explore the map and familiarize yourself with the land layout (The Wizarding World, Super Nintendo World, etc.).
  • On the day of your visit, enable location services. The home screen will display current wait times. Use the map to locate attractions, dining, and amenities.
  • For popular rides offering Virtual Line, go to that attraction's page in the app to check for available return times and book your spot.
  • When hungry, go to the "Dining" section, choose a restaurant, place your order, and pay. You'll receive a notification when your food is ready for pickup.
  • Use the "Showtimes" feature to plan your day around entertainment. Enable push notifications for important park updates and wait time alerts.

ADVERTORIAL

User comments

1

I tried to create an account. they say my email is already registered. ( has not been..ever) so I tried to "reset" my password to this allegedly existing account. they send an email saying; This is "awkward... but there is no record of an account associated with the email address you provided. I tried this with my other 2 email addresses. and the app says they all have been previously registered. I am close to disputing the tickets I purchased."

2

App always ran smoothly now it keeps closing when trying to open it up. Phone and App are all up to date. Not sure what the issue is. Even tried uninstall and reinstall and same results."

2

Helpful for very basic planning before getting to the park, making reservations, and ordering food. Incredibly frustrating login experience -- have to sign into the app every time I open it, and the "remember me" feature doesn't work. Very poor user experience compared to the Disneyland app."

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