Telehealth by SimplePractice

  •  4.4
  • Verified Safety

ADVERTORIAL

Telehealth by SimplePractice is a secure video conferencing app designed specifically for therapists, counselors, and healthcare professionals to connect with their clients remotely. The app provides a HIPAA-compliant platform that ensures privacy and confidentiality while allowing professionals to conduct virtual appointments efficiently. Whether you’re providing mental health therapy, coaching sessions, or medical consultations, Telehealth by SimplePractice simplifies communication through stable video calls and easy scheduling tools.

Key Features

  • HIPAA-compliant video conferencing for secure virtual sessions.
  • High-quality audio and video with minimal lag for a professional experience.
  • One-click session access for clients—no downloads or logins required.
  • Integrated scheduling and reminders through SimplePractice accounts.
  • Supports screen sharing and resource sharing during live sessions.
  • Available on both desktop and mobile devices for flexible use.

Functions

  • Allows therapists and clients to connect through real-time video calls.
  • Automatically sends reminders and session links to clients before meetings.
  • Synchronizes with SimplePractice for seamless scheduling and billing.
  • Provides tools to manage multiple sessions and client information securely.
  • Enables screen and document sharing for collaborative therapy sessions.

Pros

  • Secure and compliant with healthcare privacy regulations (HIPAA).
  • Easy for clients to join sessions with a single link.
  • Seamlessly integrates with the SimplePractice platform.
  • Reliable video performance and clear sound quality.
  • Convenient for remote therapy, especially for telehealth professionals.

Cons

  • Full functionality requires a SimplePractice account.
  • Video quality can vary depending on internet connection strength.
  • Limited customization options for non-SimplePractice users.
  • Occasional connection drops during long sessions.

How to Use Telehealth by SimplePractice

  1. Click the button “Check All Versions” below to download and install Telehealth by SimplePractice on your device.
  2. Log in with your SimplePractice account credentials.
  3. Schedule a session or join a meeting using the secure video link provided.
  4. Ensure your camera and microphone are enabled before starting.
  5. Begin your session and use features like screen sharing or file sharing as needed.
  6. End the call securely once your session concludes.

ADVERTORIAL

User comments

2

** UPDATE** UPDATE: If you turn off wi-fi, the app will function correctly. The issue is a conflict with wifi. The network being used doesn't seem to matter. I've tried it on several networks. But turning off wi-fi on your phone solves the issue and allows the app to function correctly. ** The app worked for two weeks. Now my therapist can't hear me. I'm not muted. I tried the advice in another review, but my devices don't have the "phone" setting. Even reinstalling didn't help."

1

This app has never reliably worked on Android. I get constant audio and video issues, regardless of whether I use a wired headset, wireless earbuds, or no headset at all. I even double-checked app permissions and reset/rejoined multiple times, and for some reason video was getting sent out on my end but I couldn't see the other person until switching to a computer and the website. This shouldn't be hard for what seems to be a near monopoly in market share for this space. Please fix your tech"

1

Update 08/2023. PLEASE HELP! The app stopped pairing with my Bluetooth ear buds or headphones, even though the app and my devices are all up to date. This is extremely frustrating because it has happened in every session for 2 months! It means that I have to speak loudly and turn up the volume to hear the other person, thus removing layers of privacy AND making it harder to hear! So annoying!"

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