Managing your healthcare should be as straightforward and convenient as the rest of your digital life. Patient Access bridges the gap between patients and their GP (General Practitioner) surgeries in the UK, providing a secure online portal to handle a wide range of health and administrative needs. This official NHS-connected service allows you to book appointments, order repeat prescriptions, view your medical record, and communicate with your surgery—all from your smartphone or computer. It’s designed to save you time, reduce phone calls, and put you in greater control of your healthcare journey.
Comprehensive GP Surgery Management
The app centralizes key interactions with your doctor's practice into one easy-to-use platform.
- Book and Manage Appointments: View available slots and book appointments with your GP or practice nurse directly through the app. Cancel upcoming appointments if your plans change, freeing the slot for another patient.
- Order Repeat Prescriptions: Securely request your regular medications with a few taps. Track the status of your request and choose your preferred pharmacy for collection, making the process seamless.
- View Your Medical Record (Subject to practice activation): Access key parts of your GP health record, including allergies, immunisations, test results, and consultation notes, giving you a clearer picture of your health history.
- Secure Messaging: Send non-urgent messages to your surgery for administrative queries, saving a phone call and allowing the practice to respond when convenient.
Enhanced Features for Proactive Health
Beyond basic management, Patient Access offers tools to help you better understand and manage your health.
- Record and Track Health Metrics: Manually log health measurements like blood pressure, weight, or blood glucose levels within the app to monitor trends over time.
- Symptom Checker and Health Information: Access a trusted A-to-Z guide of health conditions and treatments (provided by NHS inform), and use a symptom checker to get advice on next steps.
- Linked Family Access: With consent, you can manage appointments and prescriptions for your children or dependents from within your own account, simplifying family healthcare management.
- Appointment Reminders: Receive helpful notifications to remind you of upcoming appointments, ensuring you never miss a scheduled visit.
- NHS 111 Online Integration: In some regions, you can access the NHS 111 online service directly through the app to get urgent medical advice and find the right service for your needs.
How to Use Patient Access
Getting started requires registration and verification with your GP practice. Here's the typical process.
- Click the button “Check All Versions” below to download and install Patient Access on your device or browser.
- Register and Link to Your GP Surgery: You will need to sign up for the service. This usually involves obtaining linkage details (a PIN or registration letter) from your GP practice to securely link the app to your specific medical record.
- Explore the Dashboard: Once registered and logged in, you'll see a dashboard with options to book appointments, order prescriptions, view your record, and more.
- Book Your First Appointment or Order a Prescription: Navigate to the appointments section, check availability, and book a slot. Or, go to prescriptions, select the items you need, and submit your request.
- Utilize Health Tracking and Information: Use the "Health" section to log any metrics you're monitoring. Use the information guides to learn more about conditions or medications.
0 
