One Talk

Why One Talk Feels Like Your Business Phone System Evolved:

One Talk stands apart by understanding that modern business communication needs to be both flexible and consistent. Unlike basic VoIP apps or traditional desk phone systems, One Talk creates a truly unified experience where a single business number can ring multiple devices simultaneously, calls can be transferred seamlessly between colleagues, and your professional presence remains intact whether you're at your desk, working from home, or visiting a client site. The platform feels less like using separate communication tools and more like having your entire office communication system intuitively adapted for today's mobile, distributed work reality. It's the difference between juggling multiple phone numbers and devices versus having one intelligent system that knows how to reach you and your team members in the most efficient way possible.

Features That Redefine Business Connectivity:

Simultaneous Ringing: Have your business number ring on your desk phone, mobile device, and computer at the same time, ensuring you never miss important calls.

Intelligent Call Routing: Create custom call handling rules based on time of day, caller ID, or your availability to ensure calls reach the right person at the right time.

Seamless Call Transfer: Transfer calls between colleagues with a single tap, whether they're in the office, working remotely, or using their mobile devices.

Visual Voicemail: Access and manage voicemails through an intuitive visual interface with transcription capabilities and easy callback options.

Team Messaging & Presence: See colleagues' availability status and communicate through integrated team messaging while maintaining a professional separation from personal communications.

Business Continuity Features: Maintain operations during internet or power outages with automatic failover to mobile devices and backup locations.

Centralized Administration: Manage your entire phone system through an intuitive web portal for adding users, configuring settings, and generating usage reports.

How to Begin Your One Talk Experience:

Click "Check All Versions" below to download and install One Talk on your device or browser.

Contact Verizon Business to set up your One Talk account and determine the right plan for your organization's needs.

Configure your call handling rules and set up your initial user accounts through the admin portal.

Install the One Talk app on team members' smartphones and configure their individual settings.

Train your team on key features like call transfer, visual voicemail, and team availability status.

Gradually expand usage as your team becomes comfortable with the unified communication approach.

Where Business Communication Meets Modern Mobility:

One Talk represents Verizon's vision for the future of business communication—a world where geographical boundaries and physical locations no longer constrain how teams connect and collaborate. By combining the reliability of Verizon's network with the flexibility of cloud-based technology, the platform delivers enterprise-grade communication capabilities to businesses of all sizes without requiring complex infrastructure investments. The system continuously evolves with new features and integrations that reflect the changing nature of work, ensuring that your communication capabilities remain aligned with your business needs. Whether you're managing a team that splits time between office and remote work, coordinating field service technicians, or ensuring customer calls always reach someone who can help, One Talk provides the intelligent, flexible foundation for communication that works the way modern businesses actually operate. Your phone system should adapt to your business—not the other way around.

In today's hybrid work environment, maintaining seamless communication across distributed teams, mobile workers, and office locations presents an ongoing challenge for businesses of all sizes. Between desk phones, personal mobile devices, and multiple communication apps, both employees and customers often face a fragmented experience that undermines productivity and professional presence. What if you could extend your business phone system to every employee's smartphone while maintaining a unified, professional identity regardless of where they work? Welcome to One Talk, Verizon's comprehensive business communication solution that transforms how organizations connect internally and engage with customers. More than just a mobile app, One Talk creates an integrated communication ecosystem where desk phones, softphones, and mobile devices work together seamlessly, ensuring your team stays connected and responsive wherever business takes them.

Why One Talk Feels Like Your Business Phone System Evolved:

Features That Redefine Business Connectivity:

Simultaneous Ringing: Have your business number ring on your desk phone, mobile device, and computer at the same time, ensuring you never miss important calls.
Intelligent Call Routing: Create custom call handling rules based on time of day, caller ID, or your availability to ensure calls reach the right person at the right time.
Seamless Call Transfer: Transfer calls between colleagues with a single tap, whether they're in the office, working remotely, or using their mobile devices.
Visual Voicemail: Access and manage voicemails through an intuitive visual interface with transcription capabilities and easy callback options.
Team Messaging & Presence: See colleagues' availability status and communicate through integrated team messaging while maintaining a professional separation from personal communications.
Business Continuity Features: Maintain operations during internet or power outages with automatic failover to mobile devices and backup locations.
Centralized Administration: Manage your entire phone system through an intuitive web portal for adding users, configuring settings, and generating usage reports.

How to Begin Your One Talk Experience:

Click "Check All Versions" below to download and install One Talk on your device or browser.
Contact Verizon Business to set up your One Talk account and determine the right plan for your organization's needs.
Configure your call handling rules and set up your initial user accounts through the admin portal.
Install the One Talk app on team members' smartphones and configure their individual settings.
Train your team on key features like call transfer, visual voicemail, and team availability status.
Gradually expand usage as your team becomes comfortable with the unified communication approach.